What they may not realize is that - officially at least - if the band is damaged, it’s not replaceable. Yes, the band is big and chunky, but people buy it knowing that. If you own a Fitbit Surge and have worn it for any length of time, you probably know its key weakness: the band. In fact the company still sells the Surge and claims it is the “ #1 selling GPS watch in the US.” It could display notifications, had an integrated GPS and boasted weeklong battery life. Before the company released the Ionic and then the Versa, the Surge reigned as the ultimate Fitbit wearable for fitness enthusiasts.
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